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Our Purpose

To help end homelessness for every person who walks through our doors, with care and without judgement.

The team at Hutt St Centre deliver a wide variety of professional and support services to assist people facing homelessness and disadvantage. The team comprises people with experience and qualifications including Social Work, Occupational Therapy, Aged Care, Finance, Marketing, Communications and Administration. There are currently 40 people employed at Hutt St Centre, predominantly within Client Services.

Current vacancies:

Aspire SIB (Social Impact Bond) Program Manager

Be part of an exciting new program at Hutt St Centre that aims to permanently end homelessness for up to 600 people through this program, with long-term intensive case management, housing and employment pathways.

The Aspire Program is unique as it is based on the housing-first model and designed to focus on strengthening community engagement and employment participation. Program participants will be provided stable accommodation, job readiness training, pathways to employment and life skills development. Importantly, they will also have the long-term support of a dedicated Case Manager who will help them connect with wider support services and identify and achieve their aspirations. The program is funded by a Social Impact Bond (Aspire SIB), the first in South Australia, and the third in Australia.

The Aspire Program has a number of positions available including Program Manager, Team Leaders and Case Managers, with a variety of commencement dates.

About the role

As the Program Manager in the Aspire Program, you will lead, motivate and mentor a multi-disciplinary team to facilitate a culture of client focussed outcomes and in line with Hutt St Centre values. You will ensure the integrity of the service delivery model and case management framework is maintained and undergoes continuous improvement. This will be achieved through analysis of data and reporting to ensure client and Social Impact Bond program outcomes are met, and case management models are continuously reviewed and improved.

This position is a 3 year contract in line with funding arrangements.

Your key responsibilities are:

  • Provide leadership, supervision, advice and support to the Aspire Adelaide team ensuring programs offered, administered and delivered are monitored, workloads are managed and client needs are met
  • Drive individual and team performance through recognition of diversity of skills and personal attributes
  • Promotion and monitoring of data capture, and data analysis for the purposes of service improvement
  • Ensure that the programs service delivery and case management models continues to incorporate appropriate innovative and integrated interventions that contribute to improved client outcomes
  • Working with a variety of stakeholders including providers, government agencies, referring partners, service providers, employers and housing providers
  • Identify, reduce and where practical eliminate major risks through a structured risk management process at a strategic level, and make recommendations to the Executive Team and CEO regarding mitigation strategies.
  • In consultation with the Chief Operating Officer and Executive Management Team identify and prepare potential funding opportunities for operational growth, as well as to leverage capital and other development partnerships that result in future revenue generation

Your Skills and Experience

You will have demonstrated experience in program management within the community services setting, including management and leadership experience. Your ability to build rapport, drive a client-centred ethos, and the ability to positively influence your team is essential in this position.  Previous experience in the homelessness sector would be highly regarded, however is not essential.

You must be tertiary educated with a degree in the social services field and hold a current Australian driver’s licence. You must have a DCSI screen with less than 12 months validity, or be willing to undertake this check.

Working at Hutt St Centre

We offer our employees salary packaging, learning and development opportunities, a confidential Employee Assistance Program and a friendly and passionate team who are driven by making a difference to help end homelessness.

You can download a copy of the position description here.

Please contact Melanie Denford on 8418 2500 for more information, or forward your application, including a covering letter and CV to work@huttstcentre.org.au

Aspire SIB (Social Impact Bond) - Program Case Managers

Be part of an exciting new program at Hutt St Centre that aims to permanently end homelessness for up to 600 people through this program, with long-term intensive case management, housing and employment pathways.

The Aspire Program is unique as it is based on the housing-first model and designed to focus on strengthening community engagement and employment participation. Program participants will be provided stable accommodation, job readiness training, pathways to employment and life skills development. Importantly, they will also have the long-term support of a dedicated Case Manager who will help them connect with wider support services and identify and achieve their aspirations. The program is funded by a Social Impact Bond (Aspire SIB), the first in South Australia, and the third in Australia.

The Aspire Program has a number of positions available including Program Manager, Team Leaders and Case Managers, with a variety of commencement dates.

About the role

As a Case Manager in the Aspire Program, you will support clients on a longer term basis, to address the life issues that have caused and perpetuated their homelessness. This will be achieved through housing, social engagement, education, employment, skill development (life and employment) and improved wellbeing. This will be driven by each individual clients’ needs and goals, as expressed in a case management plan.

This position is a 3 year contract in line with funding arrangements.

Your key responsibilities are:

  • Provide innovative and collaborative solutions for long-term management through engaging clients towards successful outcomes
  • Develop, coordinate and implement a case management plan in consultation with, and agreed by, the client and other relevant stakeholders
  • Take referrals and screen to assess eligibility and refer as necessary those who do not fit the guidelines
  • Provide a comprehensive assessment to determine client strengths and needs
  • Regularly monitor and review case plans and service interventions with clients and the team leader
  • Collect appropriate statistical data for contribution to research, needs assessment and data analysis. Ensure case notes are update regularly and outputs are entered into the record management system

 

Your Skills and Experience

You will have demonstrated case management experience with a working knowledge of confidentiality and information sharing guidelines. Your ability to build rapport and work in a client-centred way is essential for this role. You must have previous experience in the development and maintenance of case plans and be willing to work in a collaborative, multi-disciplinary team. You will have the ability to collect appropriate statistical data for contribution to research, needs assessment and data analysis. Your previous experience in the homelessness sector would be highly regarded, however is not essential.

You must be tertiary educated in the social services field and hold a current Australian driver’s licence. You must have a DCSI screen with less than 12 months validity, or be willing to undertake this check.

Working at Hutt St Centre

We offer our employees salary packaging, learning and development opportunities, a confidential Employee Assistance Program and a friendly and passionate team who are driven by making a difference to help end homelessness.

You can download a copy of the position description here.

Please contact Melanie Denford on 8418 2500 for more information, or forward your application, including a covering letter and CV to work@huttstcentre.org.au

Applications close: Monday 3 April 2017

 

Aspire SIB (Social Impact Bond) - Team Leader

Be part of an exciting new program at Hutt St Centre that aims to permanently end homelessness for up to 600 people through this program, with long-term intensive case management, housing and employment pathways.

The Aspire Program is unique as it is based on the housing-first model and designed to focus on strengthening community engagement and employment participation. Program participants will be provided stable accommodation, job readiness training, pathways to employment and life skills development. Importantly, they will also have the long-term support of a dedicated Case Manager who will help them connect with wider support services and identify and achieve their aspirations. The program is funded by a Social Impact Bond (Aspire SIB), the first in South Australia, and the third in Australia.

The Aspire Program has a number of positions available including Program Manager, Team Leaders and Case Managers, with a variety of commencement dates.

About the role

As a Team Leader in the Aspire Program, you will manage and provide guidance to the team to achieve program and client outcomes, through comprehensive case planning and monitoring. You are responsible for the progress and achievement of goals and milestones for all clients, achieved through driving client focussed practice.

This position is a 3 year contract in line with funding arrangements.

Your key responsibilities are:

  • Supervision of practice, management of case work and case load of team
  • Oversee the budget
  • People management including the facilitation of employee development, training opportunities and employee related administrative tasks, for example leave approval
  • Performance management of employees to drive a high performing culture that embodies our core values
  • Collation and reporting of data for project outcomes
  • Monitor and attend case reviews and case conferences as required
  • Provide guidance and support to more junior employees on more complex cases
  • Provide innovative and collaborative solutions for long-term management towards engaging clients towards successful outcomes
  • Develop, coordinate and implement a case management plans in consultation with, and agreed by, the client and other relevant stakeholders

Your Skills and Experience

You will have demonstrated experience in a team leader role, including your previous experience leading and motivating a multi-disciplinary team to achieve client-focussed

outcomes. Your ability to build rapport, drive a client-centred ethos, and the ability to positively influence your team is essential in this position. Previous experience in the homelessness sector would be highly regarded, however is not essential.

You must be tertiary educated in the social services field and hold a current Australian driver’s licence. You must have a DCSI screen with less than 12 months validity, or be willing to undertake this check.

Working at Hutt St Centre

We offer our employees salary packaging, learning and development opportunities, a confidential Employee Assistance Program and a friendly and passionate team who are driven by making a difference to help end homelessness.

A copy of the position description can be found here.

Please contact Melanie Denford on 8418 2500 for more information, or forward your application, including a covering letter and CV to work@huttstcentre.org.au

Applications close: Monday 3 April 2017

 

Aspire SIB (Social Impact Bond) - Tenancy Officer

Be part of an exciting new program at Hutt St Centre that aims to permanently end homelessness for up to 600 people through this program, with long-term intensive case management, housing and employment pathways.

The Aspire Program is unique as it is based on the housing-first model and designed to focus on strengthening community engagement and employment participation. Program participants will be provided stable accommodation, job readiness training, pathways to employment and life skills development. Importantly, they will also have the long-term support of a dedicated Case Manager who will help them connect with wider support services and identify and achieve their aspirations. The program is funded by a Social Impact Bond (Aspire SIB), the first in South Australia, and the third in Australia.

The Aspire Program has a number of positions available including Program Manager, Team Leaders and Case Managers, with a variety of commencement dates.

About the role

As a Tenancy Officer you will provide support to clients to reach their housing goals and work collaboratively with case managers to maintain tenancy. They will build relationships and leverage networks to help clients meet their individual housing goals.

This position is a 3 year contract in line with funding arrangements.

Your key responsibilities are:

  • Provide quality customer service to a range of clients that takes into account individual social, medical, financial and cultural needs and Aboriginal people.
  • Identify and respond to the cultural and specific needs of Aboriginal clients, exercising an understanding of the social and housing issues, and inequalities experienced by Aboriginal people in housing crisis.
  • Provide timely responses to clients to directly connect them to supports that will facilitate successful tenancy outcomes.
  • Identify and offer clients a range of relevant housing options across the housing continuum, and provide education to clients, ongoing assessment and exit planning.
  • Provide advocacy and referral services to clients and facilitating case conferences in collaboration with support providers where necessary.
  • Maintain objective, accurate and relevant records in line with Aspire Adelaide policies and requirements, adhering to Hutt St Centre standards and guidelines.
  • Provide support to clients to access private rental accommodation.
  • Develop and maintain effective relationships with clients and other key housing (private, public and community) organisations.
  • Collect appropriate statistical data for contribution to research, needs assessment and data analysis. Ensure case notes are updated regularly and outputs are entered into the record management system

 

Your Skills and Experience

You will have experience in a similar role, and be familiar with working with a diverse client group with a variety of needs. Your ability to build rapport and develop and maintain relationships with key stakeholders, including housing (private and public) organisations and clients is essential for this role. You will have the ability to collect appropriate statistical data for contribution to research, needs assessment and data analysis. Your previous experience in the homelessness sector would be highly regarded, however is not essential.

You will have a minimum of Cert IV qualification in the community services area and hold a current Australian driver’s licence. You must have a DCSI screen with less than 12 months validity, or be willing to undertake this check.

Working at Hutt St Centre

We offer our employees salary packaging, learning and development opportunities, a confidential Employee Assistance Program and a friendly and passionate team who are driven by making a difference to help end homelessness.

To download a copy of the position description click here. 

Please contact Melanie Denford on 8418 2500 for more information, or forward your application, including a covering letter and CV to work@huttstcentre.org.au

Applications close: Monday 3 April 2017

 

Aspire SIB (Social Impact Bond) - Data Manager 

Be part of an exciting new program at Hutt St Centre that aims to permanently end homelessness for up to 600 people through this program, with long-term intensive case management, housing and employment pathways.

The Aspire Program is unique as it is based on the housing-first model and designed to focus on strengthening community engagement and employment participation. Program participants will be provided stable accommodation, job readiness training, pathways to employment and life skills development. Importantly, they will also have the long-term support of a dedicated Case Manager who will help them connect with wider support services and identify and achieve their aspirations. The program is funded by a Social Impact Bond (Aspire SIB), the first in South Australia, and the third in Australia.

The Aspire Program has a number of positions available including Program Manager, Team Leaders and Case Managers, with a variety of commencement dates.

About the role

As the Data Manager in the Aspire Program, you will facilitate the management of processes and technology associated with case management through analysing and reporting on sector trends, internal trends and milestones.

This position is a 3 year contract in line with funding arrangements.

Your key responsibilities are:

  • Collection and capture management of data using a variety of methods including hardcopy, electronic documentation and data mining.
  • Refining, optimising and documenting case management data regarding:
    • Client outcomes including health, engagement with programs, completion statistics, life domain statistics that are being managed by case managers
    • Milestones
  • Drawing inferences via statistical analysis and developing reports and presentations, (including graphs, charts and tables) to clearly and concisely communicate these findings to key stakeholders.
  • Working with case managers to gather data requirements and suggest potential solutions.
  • Ensuring that data capture, storage and data export needs of case managers and staff are met within agreed budgets and schedules.
  • Supporting and maintaining the database including data quality assurance and quality control.

Your Skills and Experience

You will have demonstrated data management experience and an investigative mindset. Your ability to draw inferences using statistical analysis and develop reports and clear and concise presentations is essential. You will be able to demonstrate previous experience of collection and capture management of data, and the ability to help support and coach the team on the capture and quality of data used.

Your A Bachelor of Information Technology or Commerce or similar would be highly regarded.

Your previous experience in the homelessness or social services sector would be highly regarded, however is not essential.

You must have a police check with less than 12 months validity, or be willing to undertake this check.

Working at Hutt St Centre

We offer our employees salary packaging, learning and development opportunities, a confidential Employee Assistance Program and a friendly and passionate team who are driven by making a difference to help end homelessness.

To download a copy of the position description click here. 

Please contact Melanie Denford on 8418 2500 for more information, or forward your application, including a covering letter and CV to work@huttstcentre.org.au