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Our Purpose

To help end homelessness for every person who walks through our doors, with care and without judgement.

The team at Hutt St Centre deliver a wide variety of professional and support services to assist people facing homelessness and disadvantage. The team comprises people with experience and qualifications including Social Work, Occupational Therapy, Aged Care, Finance, Marketing, Communications and Administration. There are currently 40 people employed at Hutt St Centre, predominantly within Client Services.

Current vacancies:

Case Manager - Aspire Program

Full-time position
Applications close: Friday 26 January 2018.

Be part of an exciting new program at Hutt St Centre that aims to permanently end homelessness for up to 600 people through this program, with long-term intensive case management, housing and employment pathways.

The Aspire Program is unique as it is based on the housing-first model and designed to focus on strengthening community engagement and employment participation. Program participants are provided with stable accommodation, job readiness training, pathways to employment and life skills development. Importantly, they also have the long-term support of a dedicated Case Manager who helps them connect with wider support services and identify and achieve their aspirations. The program is funded by a Social Impact Bond (Aspire SIB), the first in South Australia, and the third in Australia.

About the role

As a full time Case Navigator (Case Manager) in the Aspire Program, you will support clients on a longer term basis, to address the life issues that have caused and perpetuated their homelessness. This will be achieved through housing, social engagement, education, employment, skill development (life and employment) and improved wellbeing. This will be driven by each individual clients’ needs and goals, as expressed in a case management plan.

This position is a contract position in line with the current funding arrangements until end of June 2020.

Your key responsibilities are:

  • Provide innovative and collaborative solutions for long-term management through engaging clients towards successful outcomes
  • Develop, coordinate and implement a case management plan in consultation with, and agreed by, the client and other relevant stakeholders
  • Take referrals and screen to assess eligibility and refer as necessary those who do not fit the guidelines
  • Provide a comprehensive assessment to determine client strengths and needs
  • Regularly monitor and review case plans and service interventions with clients and the team leader
  • Collect appropriate statistical data for contribution to research, needs assessment and data analysis. Ensure case notes are updated regularly and outputs are entered into the record management system

Your Skills and Experience

You will have demonstrated case management experience with a working knowledge of confidentiality and information sharing guidelines. Your ability to build rapport and work in a client-centred way is essential for this role. You must have previous experience in the development and maintenance of case plans and be willing to work in a collaborative, multi-disciplinary team. You will have the ability to collect appropriate statistical data for contribution to research, needs assessment and data analysis. Your previous experience in the homelessness sector would be highly regarded, however is not essential.

You must be tertiary educated in the social services field and hold a current Australian driver’s licence. You must have a valid DCSI screen, or be willing to undertake this check.

Working at Hutt St Centre

We offer our employees salary packaging, learning and development opportunities, a confidential Employee Assistance Program and a friendly and passionate team who are driven by making a difference to help end homelessness.

Please click here to download a full position description. 

Please contact Melanie Denford on 8418 2500 for more information, or forward your application, including a covering letter and CV to

Applications close: Friday 26 January 2018.

Aboriginal peoples are encourage to apply.