Skip to Content

Get Involved

Work with us

Let's create change

Our purpose is to end homelessness for every person who walks through our doors, with care and without judgement.

We share a passion to provide a voice for the most vulnerable and to give them the tools to rebuild their lives. We create respectful environments and provide services that are easily accessible.

Like many not-for-profit organisations, we value warm-heartedness and kindness in our employees. What sets our team members apart? Tenacity.

Read more about our Mission and Values here.

Our team is made up of full-time and part-time professionals, working across social work, health and business services. 

Aboriginal and Torres Strait Islander peoples are encouraged to apply.

What we can offer

The health and wellbeing of our employees is really important to us. That’s why we offer an employee assistance program (EAP), flu vaccinations, access to bicycles, self-care seminars and an extra day of leave - a ‘Ferris Bueller Day'.

As well as the option to salary-package (part-time and full-time employees only) we support our team with professional development, mentoring and training opportunities.

Current vacancies

Current vacancies are advertised here and on Seek.   

Case Manager – ACL

  • Be part of our dynamic team in our city-based location
  • Frontline position working with people experiencing homelessness
  • Full salary packaging available

Working within our fast-paced ACL team, the Aged City Living Program responds to the needs of vulnerable and socially isolated persons 50 years and above, who have experienced or are at risk of homelessness.

You will assist older adults who are experiencing, or at risk of, homelessness, and who are accessing Hutt St Centre Wellbeing and Homefulness services. You will deliver a comprehensive case management and referral service which addresses all relevant life domains for people who are experiencing or at risk of homelessness. This position requires extensive liaison with other parts of the housing, health and welfare system to deliver a range of services that optimise client outcomes.

You will be joining a team that works hard to do their part in ending homelessness in South Australia.

How you will make a difference

This position provides case management to older people experiencing homelessness, using a person-centred and reablement approach to wellbeing and to build capacity and resilience to achieve sustainable housing, independence and community inclusion goals

As the Case Manager, you will provide case management support, as per the case management framework, including crisis & transitional support, to older people at risk of or experiencing homelessness. You will provide support, advocacy, risk management and referrals when necessary with a focus on empowerment and improved social inclusion for clients to be equipped for participation in the wider community.

The Case Manager will be responsible for working collaboratively with individuals experiencing homelessness to link people with appropriate ongoing support and manage crisis when it occurs. They will provide case management to clients experiencing homelessness, and support to those in longer term housing, who have experienced long term homelessness. They will be engaged in working with individuals to maintain motivation and engagement to support ongoing access to services.

Key responsibilities include:

  • Provide outreach case management support to people in their homes and/or the community
  • Work in partnership with clients to develop and meet their individual goals
  • Assist clients to access and maintain safe, secure and affordable housing
  • Arrange and coordinate support and services to clients
  • Assist people to link with appropriate health, financial and social options in the community
  • Monitor case management plans and assist people to transition from program support to independence from the program as required
  • Assist people to transition to higher levels of home and community support and the NDIS
  • Identify and assess client safety risks and responding appropriately
  • Work with the ACL Case Manager, Lifestyle and Health Coordinator and Occupational Therapist, and other HSC Client Services’ teams to provide an integrated client service
  • Work collaboratively with government and non-government services to enhance positive outcomes for clients
  • Provide a high standard of case noting, reporting and data entry about client interventions and outcomes

This position is a full time fixed term contract until 30 June 2023 due to the funding arrangements for this position. 

About you

You will have demonstrated advanced case management experience in a client-centred setting. Your tertiary qualifications in Social Work, Community Services or a related field is essential.

To be successful in this role you will need to demonstrate commitment to client self-determination, empowerment and personal autonomy, along with the ability to relate respectfully, objectively and sensitively with a diverse population. Strong skills in time management, setting priorities, planning and organizing your own work to achieve specific objectives is also required.

You will have a high level of written and verbal communication skills as well as interpersonal skills. Advanced ability to input data and use databases is also essential for this role.

Knowledge of, or experience in the issues facing people at risk of or experiencing homelessness, along with an understanding of homelessness services is highly desirable but not essential.

You must have, or be willing to obtain both a satisfactory National Police Clearance and Working with Children Check, and you must have a valid SA driver’s licence.

What we can offer

  • Passionate caring team who are united in our purpose to end homelessness
  • A Ferris Bueller Day Off! (additional leave day)
  • A focus on wellbeing
  • Increase your take-home pay by salary packaging

How to apply

The position description for this role is available here.

Enquiries to Jess Cosgrove, People and Culture Coordinator, or Rowena Fox, Wellbeing Centre Manager on (08) 8418 2500.

Aboriginal and Torres Strait Islander peoples are encouraged to apply.


Project Officer – Individual Capacity Building

  • Unique role in the homelessness sector
  • Full salary packaging benefit available
  • City-based location

As the Project Officer, you will be responsible for the delivery of Hutt St Centre’s NDIS project which is funded through the Individual Capacity Building (ICB) Grant program until 30 June 2022.

How you will make a difference

In the role of Project Officer, you will have oversight over the implementation and delivery of planned capacity-building activities outlined in the project’s Activity Work Plan and Project operations manual. This includes, but is not limited to consultation and co-design activities with people with disability experiencing or at risk of homelessness; oversight of the occupational therapy program (one OT as a direct report); developing and strengthening stakeholder relationships; and monitoring and evaluation of activities.


In addition, you will be responsible for:

  • Project management for the ICB project as per the agreed funded model.
  • Increasing the capacity of people with a disability who experience homelessness to self-advocate for their needs through community consultation and the development of community advisory input to co-design future service delivery proposals.
  • Design and implement an educational program/resource in collaboration with relevant stakeholders to increase the capacity of people with disability accessing HSC services to seek information about and access relevant services and supports (including the NDIS).
  • Monitor and oversee occupational therapy program deliverables and outcomes.
  • Collecting and analysing data about the extent of client disability at HSC, including those who may be eligible for the NDIS based on NDIS eligibility criteria.
  • Identifying the extent of unmet need for NDIS services and or/ongoing disability-related services at HSC, and develop innovative models of service delivery for people in the 18 – 64-year-old age group who are no eligible for the NDIS.
  • Advocating for the needs of people experiencing homelessness with disability within the NDIS, other community services at both state and federal level.
  • Developing an information base of both NDIS and local community services to ensure clients who have a disability are supplied with the information they need to access the NDIS and other services and supports with the broader community.
  • Liaising with staff regarding NDIS and disability issues where required.

About you

You will be a supervisor with relevant qualifications and experience. Your ability to identify individuals with a range of disabilities who may not be engaged with the NDIS system, and knowledge of the disability sector, is essential to be successful in this role. You will have the ability to communicate with key stakeholders including clients and individuals from external organisations. While experience working within the homelessness sector would be advantageous, it is not essential.

You must have, or be willing to undertake a Working with Children check, a National Police Clearance and must hold a valid driver’s licence.

What we can offer

  • A passionate caring team who are united in our purpose to end homelessness
  • A Ferris Bueller Day Off! (additional leave day)
  • A focus on wellbeing
  • Increase your take-home pay by salary packaging up to $15,899 tax-free!

This position is available until 30 June 2022 due to the funding arrangement for this position.

How to apply

The position description for this role is available here.

For a confidential discussion, please contact Trevor Bignell, Strategy and Projects Manager or Jess Cossgrove, People and Culture Coordinator, on 08 8418 2500.

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.